- aExcuse me. I need to refill this prescription.
- bIt says on the bottle here that you can have two refills.
- aYes, I need to refill it today.
- bAlright.I'm sorry, Miss. According to our file, this prescription has already been refilled twice.
- aI was worried about that.I couldn't remember if I had it refilled twice yet or not.
- bWell, it looks like you have.You will need to see your doctor to get a new prescription.
- aListen. This is an emergency.I tried to call my doctor, but he is out of town. So I can't see him in time.I need this medicine. It is for skin condition. I've run out.Can you just refill it once more?
- bI'm sorry, Miss. We can't do it. We must follow the prescription.And this prescription has run out.
- aBut I need it. Please. Refill it for me just this once.I can go to the doctor around ten days from now. Then I'll have another prescription.
- bMiss, I understand your problem.But it is against the law for us to sell certain medicines without a prescription.It's the law. I can't do anything about it.We never sell medicine unless we have a proper prescription. Never.
- aBut I have a prescription. I just need more of it.
- bA prescription must be valid. It cannot be an expired prescription.I'm sorry, Miss. It's the law.You will have to find another doctor who will prescribe this for you.
- aOh, it will be so expensive!I have a special medical plan, and I can only see one doctor.It will cost me a lot of money to see another doctor.
- bMiss, I just can't help you on this.I'm a pharmacist, not a doctor. And there are other customers I need to help now.I know it is frustrating when this happens.But there is nothing I can do about it. I'm sorry.
- aThis is ridiculous! In Taiwan, it is much easier to get medicine when I need it.
- bMaybe that's true. I don't know.But I'm sure in Taiwan you have prescriptions too.