-
a
Hi, I come to pick up my laundry. This is the invoice.
你好，我来取我的衣服，这是发票。
-
bHere you are. We've ironed them for you already. Please check and see if there is any damage.
这些是您的。我们已经熨烫过了。请检查一下看是否有损坏。
-
a
I'm afraid that a button is missing.
恐怕这里掉了颗扣子。
-
bI'm terribly sorry. You know we are so busy today and we forget to sew the button back on. Please wait a moment. It will be ready soon.
非常抱歉。您看我们今天太忙了，忘记给您缝上去了。您稍等一下，马上就好。
-
a
OK, please.
好的。
-
bWould you like to have a look? Is it to your satisfaction?
您看一下吧，满意吗？
-
a
Well, oh my God, there is another problem, I'm afraid. There is still a stain on the shirt.
噢，天哪，恐怕又有一个问题。衬衣上还有个污点呢？
-
bIt doesn't seem like that. Sorry, sir, we've tried everything, but we're not able to get it off the shirt. It was from the sugar I think.
好像不是那样的。抱歉先生，我们试了所有的方法，但是都不能从衬衣上去除那个污点。我想那应该是糖渍。
-
a
It's been several days now, I am not sure.
已经过了很多天了，我不确定。
-
bYes, the sugar was burnt during the dry-cleaning process. And there you go.
是的，在干洗的过程中，糖糊掉了。然后就是这样了。
-
a
Oh, that's so bad. I know little about that. Is there a remedy for it?
噢，那太糟了。我不知道会这样，有什么可以补救吗？
-
bI am awfully sorry. Please tell us about the stains before the dry-cleaning next time.
非常抱歉。请下次干洗前告诉我们那是什么污点。
-
a
OK, I will.
好的，我会的。
-
bThis is a membership card. You can get a 20 percent discount next time.
这是一张会员卡。下次来能打八折。
-
a
Thanks a lot.
非常感谢。
-
bHope to see you again. We will provide the best service.
下次再来，我们将提供最好的服务。
正在载入内容......
