- aHi. This is the Customer Service. How can I help you?
- bHi. I bought one of your vacuums from spend-wart. It’s broken now.
- aIs it under warranty?
- bI think so. I bought it four months ago.
- aYes, it is still covered by our warranty. Tell me the modle number of your vacuum, please.
- bOkay. The model number is 6594-c.
- aWhat’s your address, your name and your phone number?
- b906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.
- aOkay. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.
好的。在您的居住地区有两个客服中心。最近的是Chadwich and Hacks Appliances
- bCould you tell me where the office is located?
- aSure. 878 Fennel South.
- bOh, I know that place. It’s only two minutes drive.
- aYou have to call the office first.
- bAll right. Thank you very much for your help.
- aMy pleasure.