处理顾客抱怨_情景会话_英语对话_中英双语情景会话训练

情景会话分类

最新情景会话

a Is anything the matter, sir? 有什么事吗，先生？: bYes, it's my steak.
是的，是我的牛排。
a What's wrong with it, sir? 您的牛排怎么了，先生？: bIt's too raw. I wanted mine well done, but this one here is almost medium.
太生了，我要的是全熟的，但是我盘子里的这块差不多是半熟的。
a I am sorry you didn't enjoy it, sir. I will return it to the kitchen and bring you one that is well cooked. How is your steak this time, sir? 很抱歉，您觉得不好吃，先生。我可以把这盘送回厨房，再给您换一盘全熟的。这回怎么样，先生？: bVery good. It's done just right this time, thank you.
很好，这回做得正好合我的口味，谢谢你
a I am glad you enjoy it. I will tell this to the chef. Would you like some more beer? 很高兴您爱吃，我会转告厨师的。你要再来点啤酒吗？: bYes, please give me another Calsberg.
好，再给我来一瓶嘉士伯。
a Can I bring you some dessert? 我要不要给您上点甜点？: bNo, thank you. I've had enough.
不用了，谢谢你，我已经吃得很饱了。
a How about some coffee or tea then? 那么就喝点咖啡或者茶怎么样？: bYes, I will have a cup of coffee.
好，给我来一杯咖啡。