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a
May I help you?
我能为你服务吗?
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bYes, I would like to check in.
我要登记住房。
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a
Do you have a reservation?
你有事先预订吗?
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bYes, my name is Carol Jiang. That's spelled JIANG.
有,我叫江卡萝,江是 J - I - A - N - G。
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a
I'm sorry, Ma'am. I can't find anything under that name.Do you have your confirmation number?
小姐,对不起,我找不到你的名字。你有登记号码吗?
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bNo, I don't have it with me.But I know I have a reservation. My husband made it for me last month.
我没有带在身上。但是我有订房,我先生上个月帮我订的。
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a
Well, let me look again. How do you spell your first name, Ma'am?
那我再找一次,你的名字怎么拼呢?
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bCAROL. Carol.
C - A - R - O - L。卡萝。
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a
I don't find a Carol in the computer for today.I have a Carol Larson here. But that reservation is for next Monday.
我在计算机上找不到今天有叫\"卡萝\"的房客。这里有卡萝.拉森,但是她是预订下星期一的。
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bNo, that's not me. My name is Jiang, not Larson. My husband reserved for me.
那不是我,我姓江,不是拉森,我先生帮我订的。
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a
Are you sure he used your name, Ma'am?Maybe he reserved under his name.
你确定他用你的名字吗?或许他用自己的名字订的。
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bHis name is Lin, LIN.
他姓林,L - I - N。
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a
I'm sorry. I have nothing here.
对不起,这里也没有。
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bMiss, I know he made this reservation for me.
小姐,他有帮我订。