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a
I'm sorry. I've lost my tags and receipt. How can I do about it?
非常抱歉。我遗失了行李牌和收据，怎么办？
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bI see. What is your baggage? And do not remember the tag's number or color?
我知道了。您的行李是什么？您记得牌子的号码或颜色吗？
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a
It's a suitcase. But I've forgot the exact color. Maybe it is red or something.
是个皮箱，但颜色我记不清了，也许是红色或其他什么颜色。
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bCould you give me a description of your case?
您能描述一下您的箱子吗？
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a
It's like this. It's square with a leather cover. Yes,I remember, there is a green string around the handle. That's right.
那个箱子是这样的：四方形，皮革面。对了，我记起来了，有一根绿绳子绕在提手上。
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bI'll check it for you... sorry to keep you waiting. I've found it.Is this yours?
我来为您查一查……对不起，让您久等了，我找到了，是这个吗？
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a
Yes,It is the right one.
是的，这是这个。
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bWill you show me your key card, please?
请把出入证给我看看好吗？
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a
Here it is．
给你。
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bAll right. Now you can take your case away.
好了，现在您可以拿走您的箱子了。
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