化解客户抱怨_情景会话_英语对话_中英双语情景会话训练

情景会话分类

最新情景会话

a Hello, Is this EYG computers? 喂, 这里是EYG电脑公司吗？: bYeas, It is. Sewen jes speaking. How can I help?
是的，我是Sewen jes。有什么我可以为你服务？
a Actually, I'm calling to complain about your service. The computer I bought last week is fauilty. 实际上，我是打电话抱怨你们的产品的。我上星期买的电脑是假次品。: bOh, I'm sorry to hear that, sir. What exactly is problem?
噢，先生，真是抱歉。是什么问题呢？
a Well, basicly，It doesn't work. It doesn't even start properly. 这个嘛，基本上根本不能用，连开机都有问题。: bOh, dear! I'll do whatever I can.
噢，天哪！我会尽量帮你处理.

1. complain about 抱怨...
例句：
You should never complain about your life.
你永远不该抱怨生活。

2. it doesn't work 坏了，出故障了
例句：
How will you know that it doesn't work?
你怎么知道它坏了呢？

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